The 10 most important words: “That’s an honest mistake. Let’s focus on what we’ve learned.”

The 9 most important words: “Why don’t you take the lead on this one.”

The 8 most important words: “Let me pass along what I have learned.”

The 7 most important words: “What can I do to help you?”

The 6 most important words: “I really am glad you’re here.”

The 5 most important words: “You did a great job!”

The 4 most important words: “What do YOU think?”

The 3 most important words: “Let’s work together.”

The 2 most import words: “Thank you.”

The MOST import word: “You.”

Adapted from “180 Ways To Walk The Motivation Talk” handbook